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Easy Return Policy

We want you to be completely satisfied with your Moon Soldier purchase. If for any reason you're not happy with your item, you can return it to us for a refund.

How to Return an Item

  1. Contact our customer service team within 30 days of receiving your order to initiate a return.
  2. Pack the item securely in its original packaging, if possible.
  3. Ship the item back to us at your expense.

Refunds

  • Once we receive your return, we will process your refund.
  • The refund will cover the price of the item you purchased.
  • Original shipping costs are not refundable.
For any questions or concerns, please reach out to our customer service team at shop@moonsoldier.store.

We appreciate your understanding and support in maintaining our sustainable practices.

Sustainable

In our diverse collections, we prioritise sustainability by incorporating materials with the highest certifications. We utilise GOTS certified organic cotton.

ETHICAL

We collaborate with suppliers committed to ensuring ethical labor conditions, prioritising the safety, dignity, and fair wages of workers. Our manufacturing partners adhere to labor standards that align with global ethical guidelines.

ECO-FRIENDLY

Our eco-friendly packaging is 100% recyclable and designed to naturally biodegrade, promoting a sustainable approach to packaging. You can compost it, knowing it will break down efficiently, while we prioritise eco-friendliness through the use of FSC-Certified materials and water-based inks.

VEGAN

Our clothing is proudly vegan, signifying our commitment to cruelty-free practices. We neither conduct nor commission animal tests on ingredients, formulations, or finished products. Our entire range is crafted from 100% vegan materials, with 0% animal fibers, ensuring the well-being of animals is never compromised.

Inclusivity

We are a unisex clothing brand that believes in clothing that unites, transcending boundaries of gender, ethnicity, and background. Our designs are made for all, celebrating the beauty of individuality while fostering a sense of belonging within our global community.

Partnerships

Expédition neutre en carbone avec Shopify Planet
Expédition neutre en carbone pour toutes les commandes
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