Easy Return Policy
We want you to be completely satisfied with your Moon Soldier purchase. If for any reason you're not happy with your item, you can return it to us for a refund.
How to Return an Item
- Contact our customer service team within 30 days of receiving your order to initiate a return.
- Pack the item securely in its original packaging, if possible.
- Ship the item back to us at your expense.
Refunds
- Once we receive your return, we will process your refund.
- The refund will cover the price of the item you purchased.
- Original shipping costs are not refundable.
For any questions or concerns, please reach out to our customer service team at shop@moonsoldier.store.
We appreciate your understanding and support in maintaining our sustainable practices.